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Course overview

In this online First Aid at Work Refresher Training, you will explore the role and duties of a first aider, learn about the heart and circulatory system, infection prevention and the legal framework of workplace first aid. You will learn to provide first aid for various emergencies, including unresponsive individuals, shock, serious heart conditions, profuse bleeding, choking, poisoning, hyperventilation, burns and anaphylactic shock. In addition, the course helps you manage medical conditions such as diabetes, asthma and epilepsy and includes receiving advice on performing Cardiopulmonary Resuscitation (CPR), using an Automated External Defibrillator (AED) and providing first aid for fractures, head injuries, strokes, spinal traumas and minor injuries like cuts, nosebleeds and sprains.

You should review your workplace’s first aid needs assessment to determine the need for staff members to undertake a practical workplace first aid qualification. This decision will be based on your level of risk and number of employees according to the Health and Safety (First-Aid) Regulations 1981.

This course is suitable for:

Designated qualified first aiders in any workplace or industry who want to annually refresh their first aid knowledge and have completed a practical first aid qualification in the past three years.

Nominated first aiders seeking an introduction to first aid before undergoing their practical training.

Staff nominated as an appointed person to oversee first-aid arrangements and anyone wanting to learn and gain confidence in administering first aid at work, even if they don’t have a designated first aid role.

  • Developed by qualified first aid professionals
  • Designed for administering first aid on adults
  • In line with the latest UK health and safety legislation
  • Fully online and instant access 24/7
  • Use any device with internet access
  • Stop and restart at any point
  • Automated reminders when training is due for renewal
  • Free retakes if needed
  • Manage and track your course progress if you coordinate team learning
  • Supported by a dedicated customer service team

Bulk buy discounts

Number of courses: Price per course (excl VAT)
1 to 9 £20.00
10 to 19£18.00
20 to 49£17.00
50 to 74£16.00
75 to 99£15.00
100+£14.00

Volume discount applied at checkout

What you will learn

 

This online First Aid at Work Refresher Training ensures you can confidently and knowledgeably take charge of first aid arrangements in the workplace.

By the end of the course you will be able to:

 

  • Understand the importance of promptly assisting injured or ill individuals within the workplace through first aid training.
  • Familiarise yourself with the objectives of first aid, your legal obligations, consent procedures and the essential duties of a first aider.
  • Maintain calm and accurately evaluate emergency situations, identify potential hazards, prioritise treatment and ensure thorough post-incident cleanup and infection prevention.
  • Gain knowledge about the respiratory system, levels of consciousness, causes of unconsciousness, airway maintenance, breathing assessment, recovery positioning, CPR techniques, AED use and the critical chain of survival.
  • Understand epilepsy, recognise partial and generalised seizures and provide the right first aid treatment.
  • Understand what asthma is, differentiate between mild and severe attacks and deliver the appropriate first aid intervention.
  • Recognise diabetic emergencies and provide the correct first aid treatment.
  • Identify choking and deliver first aid for minor and severe cases, addressing potential hypoxia.
  • Identify and treat various wounds, control bleeding and manage shock.
  • Identify signs of anaphylactic shock and administer proper emergency first aid treatment.
  • Recognise signs and symptoms of head injuries and understand the appropriate first aid treatments.
  • Identify the common signs and symptoms of different types of fractures and learn effective first aid responses.
  • Provide immediate treatment for poisoning and understand how poisonous substances enter the body.
  • Treat a range of minor injuries such as contusions, cuts, grazes, splinters, nosebleeds, eye injuries and sprains and strains.
  • Administer first aid for hyperventilation, including knowing the latest treatment methods.
  • Respond to a suspected stroke casualty by understanding various causes, signs and symptoms.
  • Recognise and take effective first aid action if you suspect a spinal trauma.
  • Understand the circulatory system and heart function, the effects of significant blood loss, what a heart attack is and the appropriate response during a cardiac arrest.
  • Identify unique characteristics of various burn types and administer appropriate first aid treatment.

Modules

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1. Introduction
In this module, you will learn why First Aid at Work Refresher Training plays an important role in helping individuals deliver emergency first aid to people who are injured or become ill in a workplace setting.
2. Understanding First Aider Roles and Responsibilities
In this module, you will understand the primary objectives of first aid in the workplace and the role and essential duties of a first aider. In addition, you will get an overview of the legislative requirements related to first aid in the workplace and learn about consent agreements in a first aid context.
3. Evaluating an Incident and Determining Post-Incident Actions
In this module, you will learn about the importance of remaining calm during emergencies and the techniques to assess situations swiftly and accurately. Topics covered include identifying potential hazards in the surrounding environment, prioritising treatment when evaluating casualties and understanding post-first aid procedures, such as cleanup to prevent infection transmission. You’ll also become familiar with barrier devices to prevent infection spread and cross-contamination and learn the correct way to provide clear, concise and sufficient information when calling the emergency services.
4. Managing Unresponsive Casualties
In this module, you will start with the basics of managing an unresponsive casualty, which include an introduction to the functions of the respiratory system and the techniques for assessing consciousness levels. You will then learn how to determine if a casualty is breathing normally and the potential reasons they might be unconscious. You will also look at the correct methods for performing cardiopulmonary resuscitation (CPR), including the use of safety barriers to minimise infection risks and scenarios where compression-only CPR is appropriate. Finally, you will learn the use of an Automated External Defibrillator (AED) and the techniques to position a casualty into the recovery position.
5. How to Deal with Epilepsy
In this module, you will learn about epilepsy and the difference between partial and generalised seizures. You will then go on to learn how to administer appropriate first aid for individuals experiencing these different types of seizures.
6. Asthma Attacks
In this module, you will learn about asthma and how to differentiate between mild and severe asthma attacks as well as deliver the appropriate first aid treatment for each scenario.
7. Managing Diabetic Emergencies
In this module, you will be guided on how to recognise diabetic emergencies and in the event of an emergency provide the appropriate first aid response.
8. Identifying and Assisting an Individual Choking
In this module, you will learn how to identify an individual who is choking and then how to deliver first aid for both minor and severe choking incidents. In addition, the course will cover recognising signs of hypoxia and providing the necessary first aid response.
9. Suspected Stroke First Aid
In this module, you will learn how to respond to an individual displaying signs of a suspected stroke. You will gain an understanding of the various causes of strokes and be able to identify the signs and symptoms as a quick response can greatly determine that a positive outcome is achieved.
10. The Circulatory System and Understanding Major Blood Loss, Heart Function, Heart Attacks and Cardiac Arrests
This module will give you a comprehensive understanding of the circulatory system and the consequences of significant blood loss. You’ll explore the functions of a healthy heart and be trained on how to identify and administer first aid for heart attacks. Finally, you will learn about cardiac arrests and the critical importance of CPR and AED interventions.
11. Managing a Casualty with External Bleeding and Shock
In this module, you will learn how to effectively handle emergencies involving external bleeding and shock. This includes identifying various wound types and determining the appropriate treatment, recognising different bleeding patterns and severities, managing and controlling general bleeding to ensure immediate and appropriate care and handling more complex scenarios such as wounds with embedded foreign objects.
12. First Aid for Head Injuries
In this module, you’ll learn to identify key signs and symptoms of common head injuries, including concussion, compressions and skull fractures and apply the appropriate first aid techniques. By the end of this module, you’ll have the knowledge and skills to confidently handle head injuries, ensuring immediate and effective first aid responses.
13. Managing Spine Traumas
In this module, you will learn how to recognise and respond to a casualty with a suspected spinal trauma, this includes identifying the signs and symptoms of spinal injuries and understanding the correct first aid techniques for supporting the head and neck and maintaining optimal airway management.
14. Dealing with Bone Fractures
In this module, you will learn to effectively recognise different types of fractures and their common signs and symptoms, as well as implement appropriate first aid responses before emergency treatment is provided, such as immobilising the fractured limb.
15. How to Handle an Anaphylactic Shock Response
In this module, you’ll learn about anaphylactic shock, identify its key signs and have the skills to administer appropriate first aid treatment for anaphylaxis.
16. Identifying and Dealing with Burns
In this module, you will be introduced to various types of burns, learn to identify the differences and also acquire the knowledge to administer suitable first aid for each burn type.
17. Dealing with Poisoning Emergencies
In this module, you will explore how poisons enter the body, learn the immediate treatment for sudden poisoning situations and relay crucial information to the emergency services. By the end of the module, you will be able to effectively respond to poisoning incidents, ensuring quick and appropriate care.
18. Managing Minor Injuries
In this module, you will learn about treating various minor injuries, including cuts, grazes, splinters, nosebleeds, eye injuries as well as sprains and strains.
19. Attending Hyperventilating Incidents
In this module, you’ll learn how to effectively manage hyperventilation emergencies. This includes identifying the distinct characteristics of hyperventilation and its causes, differentiating it from normal breathing and other respiratory conditions like asthma. Additionally, you will cover the techniques for hyperventilation, emphasising modern treatment approaches and the reasons for moving away from traditional methods like using a paper bag. By the end of this module, you’ll be able to provide the appropriate and up-to-date first aid for hyperventilation incidents.

Who is this course for?

This online First Aid at Work Refresher Training is suitable for designated qualified first aiders in any workplace or industry looking to refresh their first aid knowledge annually and have already taken a practical First Aid at Work qualification course (as identified in their workplace first aid needs assessment) in the last three years.

This course is also suitable for any staff member designated as an appointed person to oversee first-aid arrangements, as well as for those who, although not in a specific first aid role, wish to gain knowledge and confidence in administering first aid in the workplace.

Certification

This online First Aid at Work Refresher Training is accredited by The CPD Group.

Upon successful completion of this online First Aid at Work Refresher Training course, you’ll be sent a personalised digital certificate as a PDF, enabling you to download and print it.

You can access a copy, reprint or download this certificate on our LMS (Learning Management System). This is your proof that you have been trained in health and safety best practices and achieved compliance. The certificates include a verification number so anybody can authenticate the certificate’s legitimacy.

Our certifications include a renewal date but there is no legal requirement to renew your training and certificate within a specific timeframe. However, we do recommend that you arrange refresher training after 1 year so you remain confident in administering your first aid skills. You should update your health and safety knowledge and skills regularly.

Certificate sample
CPD logo for Workplace First Aid resized

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Frequently Asked Questions

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Why is first aid training important?
Organisations and childcare providers must follow the Health and Safety (First-Aid) Regulations 1981. This law requires them to provide adequate first aid resources, which include equipment, facilities and trained staff, to promptly care for employees if they get injured or fall ill at work. The amount of first aid resources needed depends on the specific risks of each workplace. Employers must evaluate their first aid needs via a first aid risk assessment, either carried out by themselves or with external help. If this assessment shows a need for trained first aiders, employers must ensure staff receive the proper training.

First aid training is crucial because it gives people the skills to offer immediate medical help, which can sometimes be a matter of life or death while waiting for the emergency services. It prepares individuals to handle emergencies confidently, such as severe bleeding or shock. The training also helps them address minor issues like small burns or cuts, which don’t need expert attention. This way, serious cases can get the focus of hospitals or emergency services. In addition, knowing first aid is valuable, as emergencies can happen at anytime, both at work and in daily life.

What first aid training do I need?
As an employer, the type of first aid training you offer your staff depends on several factors and conducting a first aid needs assessment will help determine the level and type of training necessary for your workplace. These are the types on factors you need to consider:

  1. Work Environment and Industry: The nature of your workplace significantly influences the kind of first aid training required. A construction site or chemical plant has different hazards compared to an office environment.
  2. Number of Employees: In larger workplaces, more first aiders might be necessary, especially if employees are spread across different areas.
  3. Specific Risks: If your workplace has specific risks like hazardous chemicals, heavy machinery or is in a remote location, you might need specialised first aid training.
  4. Legal Requirements: You will need to be aware of and comply with your legal duties.

Generally, there are different types of first aid training:

  1. Emergency First Aid at Work training: This training covers first aid procedures for common injuries and illnesses.
  2. First Aid at Work training: This comprehensive training is designed for workplaces with higher risks and covers a broader range of scenarios than Emergency First Aid at Work training.
  3. Pediatric First Aid training: If you work with children or infants, this training is crucial. It focuses on first aid procedures specifically for children.
  4. Specialised First Aid training: This might include deep diving first aid etc.
  5. CPR and AED training: This training focuses on cardiopulmonary resuscitation and using an Automated External Defibrillator (AED).
  6. Workplace First Aid Training: This training is for anybody who is looking to learn or refresh their first aid skills, but is not used as an official qualification for an appointed First Aider (they should take a EFAW or a FAW course), but anybody can take this type of training (including an appointed First Aider) if they want an overview/introduction of first aid methods.
What is included in first aid training?
First aid training equips individuals with the skills and knowledge to respond effectively in various emergency situations. It must be remembered that there are a range of different types of first aid training, which means the content of each course varies. Here is a broad overview of what may be taught in a first aid training course, although there are specialised first aid courses that delve deeper into specific areas or cater to specific sectors, such as pediatric first aid and Automated External Defibrillator training:

1. Introduction to First Aid:

  • Role of a first aider: Understand the importance and responsibilities of a first aider in different scenarios.
  • First aid kit overview: Familiarise yourself with the contents of a standard first aid kit, learning the purpose and application of each item.
  • Incident reporting: Introduction to the required forms and documentation for workplace accidents.

2. Basic First Aid Scenarios:

  • Minor injuries: Dealing with minor cuts, scrapes and bruises.
  • Serious conditions: Handling situations like unconsciousness, seizures and other major medical emergencies.

3. Key First Aid Topics:

  • Allergic reactions: Recognising and managing severe allergies and anaphylaxis.
  • Respiratory emergencies: Treating asthma attacks and choking incidents.
  • Circulatory emergencies: Performing CPR, using a defibrillator and responding to heart attacks and strokes.
  • Other areas: Dealing with bleeding, burns and shock.

4. Essential First Aid Skills:

  • Emergency management: Staying calm, assessing the situation and determining the appropriate response.
  • Calling the emergency services: Knowing when and how to call for professional medical assistance.
  • Immediate care: Offering support and care until the medical professionals arrive.
How long does first aid training certificate last for before you have to retake the training again?
A first aid training certificate, like many professional qualifications, has a limited period that it lasts for before you have to take a refresher or requalification course. The length of validity often depends on several factors, including the training provider you use and the type of training you get. Although if you feel unsure or lack confidence in your first aid abilities, irrespective of when you did your training, it may be a good idea to take a refresher course as soon as you can.

Here’s a general overview regarding how long your first aid training certificate may be valid for:

  1. Practical First Aid at Work (FAW) training or Emergency First Aid at Work (EFAW) training: Typically, this certification is valid for three years from the date of completion. However, it’s widely recommended that first aiders who take these practical courses attend an annual refresher course (this could be online) to keep their skills and confidence levels up-to-date.
  2. CPR and AED training: Cardiopulmonary resuscitation (CPR) and Automated External Defibrillator (AED) certifications generally last for roughly two years. This shorter validity period reflects the importance of having current knowledge and techniques for these life-saving procedures.
  3. Specialised first aid training: For first aid courses tailored to specific environments or scenarios validity can vary.
What is a first aider?
A first aider is an individual who has undergone specific practical training to become a qualified first aider and should have a certificate to illustrate they have completed relevant training. There are no specific requirements for the number of first aiders needed in a workplace but it’s an employer’s responsibility to select the right training guided by their first aid needs assessment coupled with HSE guidance. A first aider’s responsibilities should include:

  1. Providing care for employees with minor injuries or illnesses.
  2. Calling an ambulance when a medical emergency occurs.
  3. Offering immediate first aid when a serious medical incident occurs.
  4. Overseeing first aid equipment and facilities.

To be able to give first aid a person must have a practical first aid training qualification. There are two primary types of training for first aiders:

  1. Emergency First Aid at Work Training: This course prepares individuals to handle basic injuries or illnesses at work.
  2. First Aid at Work Training: This course goes beyond the basics, equipping individuals to tackle a wider array of injuries and illnesses.

Training is usually valid for around 3 years but it’s highly recommended that refresher training is taken annually. So our online FAW training is ideal if you need an annual refresher course.

Some organisations might also require first aiders to undergo specialised training tailored to their specific workplace needs.

What is the difference between Emergency First Aid at Work (EFAW) and First Aid at Work (FAW) training?
As an organisation , based on your first aid needs assessment, you will understand whether you need trained first aiders and if you do, the level of first aid training required, this training is typically First Aid at Work (FAW) training, Emergency First Aid at Work training (EFAW) or perhaps specialist training. Both FAW and EFAW training must include a practical training element. On completion of either training course, the individual will be certified as a qualified first aider. Requalification training must take place every three years. It is also recommended that first aiders undergo annual refresher training between qualifications. Annual refresher training doesn’t need to involve in-person training. Instead, our online EFAW Training would be suitable. In the following section, we look at the primary differences between EFAW and FAW training.

EFAW training:

  • Suitable for employees in ‘low risk’ settings like offices, where accidents are uncommon.
  • Topics include essential first aid training, covering all the common scenarios.
  • Trains individuals to handle emergency medical situations confidently.
  • Requalification is required every three years covering the same content.

FAW training:

  • Encompasses EFAW content and additional training for specific injuries and illnesses.
  • Allows for broader first aid application, not just emergencies, this could include recognising major illnesses such as heart attacks and epilepsy and administering first aid for specific injuries like head, spine and broken bones as well as eye injuries, poisoning and more.
  • Requalification is required every three years.
  • This training often takes more than a day to complete.
Does online FAW training replace practical EFAW training?
No, our online FAW (First Aid at Work) refresher course is intended for annual completion within the three-year period after completing practical FAW training. Alternatively, it can serve as an introductory course in first aid before you begin your practical FAW training.
What is the minimum first aid provision at work?
Under Health and Safety (First-Aid) Regulations 1981 you must provide adequate first aid resources, facilities and staff to handle any employee injuries or illnesses. What’s deemed ‘adequate’ depends on workplace conditions. While low-risk businesses with few staff might need only basic provisions, sectors like the offshore oil and gas industry and the diving industry may have specific requirements. If your risk assessment indicates that you only need basic first aid provisions then at a minimum your organisation should have:

  1. A well-stocked first-aid kit. (Check Q4 in HSE’s First Aid at Work – Your Questions Answered for contents).
  2. A designated contact who coordinates with emergency services if required, maintains supplies and ensures first aid advice is on hand, but they are not required to be trained in first aid and they are not expected to administer it.
  3. Information for staff about available first aid provisions.
What are the employers' legal duties to provide first aid at work?
Under the Health and Safety (First-Aid) Regulations 1981, employers must provide the necessary first aid equipment, facilities and trained personnel. They must also decide what’s ‘adequate and appropriate’ for first aid. This applies to all workplaces, regardless of size and includes the self-employed. While the law doesn’t require employers to provide first aid for non-employees like the public or school children, the HSE strongly recommends considering their needs in the first aid assessment.

To determine first aid requirements, employers should consider:

  • The nature of the work and its hazards.
  • The workplace’s size and layout.
  • Proximity to medical facilities.
  • Shift patterns or irregular working hours.

At a minimum, every organisation should have:

  1. A well-stocked first aid kit.
  2. Designated individuals overseeing first aid.
  3. Information available to all employees about first aid procedures.

Employers should regularly revisit and update their first-aid provisions, especially if workplace conditions or the nature of work changes.

High-risk employers, such as those on offshore sites, should familiarise themselves with specific safety laws.

Universal legislation includes:

Health and Safety At Work Act 1974: Employers should ensure the well-being of their employees at work, as reasonably possible.

Management of Health and Safety at Work Regulations 1999: Employers need to assess risks and manage them effectively.

RIDDOR 2013: Both employers and self-employed must report certain injuries. While not all incidents fall under RIDDOR, it applies universally. Workplaces with 10+ employees must also have accident report books.

Health and Safety (First Aid) Regulations 1981: Directs employers to have necessary first-aid provisions for any illness or injury at work.

Changes to legislation mean it’s important to stay updated on any alterations that may impact your industry and business.

How many appointed first aid staff or first aiders do I need?
There aren’t strict rules regarding specific numbers; it varies based on your workplace environment and the role of your employees. Your workplace should complete a first aid risk assessment to get an idea of how many first aiders or first aid appointed people they will need. By law under the Health and Safety (First-Aid) Regulations 1981  employers must make sure they provide adequate and appropriate first aid equipment, facilities and trained staff in their workplace.

The Health and Safety Executive (HSE) does offer guidance on how many first aiders you may need.

How do you decide when to appoint a first aider or just a person to take responsibility for your work place first aid provision?
The number of first aiders you need depends on your first aid needs assessment. Considerations include:

  • Work nature and hazards.
  • Workforce size and patterns.
  • Past accidents in your organisation.
  • Absences of first aiders.

Employers will also need to think about:

  • Remote or lone workers’ needs.
  • Worksite distances from medical services.
  • Shared or multi-occupancy sites.
  • First aid for non-employees, like the public.

In low-risk settings like small offices, one person might just oversee first aid essentials like maintaining a first aid kit and calling the emergency services. Conversely, high-risk workplaces with machinery or hazardous materials, like factories or construction sites, need trained first-aiders. Workplaces with chemical risks may require specialised training. An employer will also need to ensure there is first aid coverage during the absence of a trained first aider. Based on your first aid needs assessment, your employees may be trained in the standard First Aid at Work (FAW), Emergency First Aid at Work (EFAW) training or a specific first aid training related to their sector.

What is the difference between the role of a first aider and a person that is appointed to take responsibility for an organisation's first aid provision?
A first aider and a person appointed to oversee first aid provisions have different responsibilities and require different training.

A first aider must take specific training such as the nationally recognised and regulated qualifications in First Aid at Work training or Emergency First Aid at Work training and provide medical assistance when somebody becomes unwell or is injured. But a person appointed to take responsibility for a workplace first aid provision, does not have to officially be trained in a first aid qualification. Although an appointed first aid person is responsible for managing and maintaining first aid provisions and may have basic first aid knowledge but not to the level of a first aider. They may also be asked to call the emergency services or support a first aider if a medical incident occurs.

How do you go about selecting a first-aid training provider?
The Heath and Safety Executive no longer offers or approves first aid training. This gives employers flexibility in choosing training providers. However, to meet the Health and Safety (First-Aid) Regulations 1981, your choice of training must be based on a first aid needs assessment and thorough due diligence.

Any training providers you choose should demonstrate:

  1. Competence in first-aid training.
  2. Qualified trainers.
  3. Relevant and correctly delivered course content.
  4. Proper quality assurance.
What happens if you don't comply with the First Aid at Work regulations?
Violations of the Health and Safety (First-Aid) Regulations 1981 are addressed based on their severity. Depending on the situation, enforcement measures might range from issuing a formal notice to legal prosecution.
Do I need to have training to use a defibrillator in my workplace?
While health and safety regulations don’t specify that workplaces have to have an automated external defibrillator, if an employer decides to provide one based on their first aid needs assessment, then they must adhere to the Provision and Use of Workplace Equipment Regulations 1998 (PUWER). Under PUWER, employers should offer information and written guidelines, typically from the AED manufacturer on its proper use. However, comprehensive training is recommended, as it boosts an individual’s confidence if they ever have to use one. This training is now included in the First Aid at Work (FAW) and Emergency First Aid at Work (EFAW) course programmes.

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