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Course overview

This online Level 2 Food Hygiene and Safety for Retail training course teaches you how to keep your food and customers safe in a retail food business and introduces food hygiene best practices. Key topics include identifying common food hazards and their prevention, cross-contamination and virus control, food storage and temperature control, staff hygiene and cleaning methods, how to prevent pest infestations, food safety management systems and what is required by law to meet food safety standards.

It is suitable for all non-supervisory food handlers.

We recommend complementing this course with our online Food Allergen Awareness Training. It delves deeper into the nuances of food allergies and allergens, offering comprehensive insights that are essential for ensuring optimal food safety and customer wellbeing.

We also offer a discounted online Training Bundle for Food Handlers that consists of our online Level 2 Food Hygiene and Safety for Catering and our online Food Allergen Awareness Training. This training bundle provides exceptional value for anybody in a food handling role. If you have a specific training need and would like a custom bundle of courses, please contact our customer services team.

  • Developed by food hygiene and safety professionals
  • In line with the latest food handling legal requirements
  • Assured by RoSPA and accredited by The CPD Group
  • Accepted by Local Authorities
  • Specific food hygiene scenarios and content for a retail business that handles food
  • Supported by a dedicated customer service team
  • Fully online and instant access 24/7
  • Use any device with internet access
  • Stop and restart at any point
  • Automated reminders when training is due for renewal
  • Free retakes if needed
  • Manage and track your course progress if you coordinate team learning

Bulk buy discounts

Number of courses: Price per course (excl VAT)
1 to 9 £15.00
10 to 19£13.50
20 to 49£12.75
50 to 74£12.00
75 to 99£11.25

Volume discount applied at checkout

What you will learn

This online Level 2 Food Hygiene and Safety for Retail course ensures that you comply with your legal responsibilities and employ the correct food handling practices in your retail setting where you handle raw and open food.

By the end of the course you will be able to:


  • Identify and explain the key aspects of food safety.
  • Recognise common food hazards and implement preventive measures.
  • Maintain high standards of personal hygiene while handling food and working in food preparation areas.
  • Distinguish between various cleaning methods and apply them appropriately in a retail work environment.
  • Understand the causes of food poisoning and how to prevent it.
  • Take measures to prevent pest infestations.
  • Explain how food safety legislation impacts individuals in the workplace and the role of food safety management systems.


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1. Introduction
This module will introduce you to the basic concepts of what food hygiene is and what some of the key terms such as ‘food handler’ mean. There will also be an introduction to the legislation that applies to those who work as food handlers and a discussion of the consequences of poor food hygiene and the benefits of good practice.
2. Common Food Hazards
In this module, you will explore various food preparation hazards, starting with an examination of the four primary hazard groups and then looking at the topic of bacteria and the risks they pose. The module covers essential information about common allergens and emphasises the significance of understanding safe cooking and storage temperatures.
3. Virus Control
Ineffective hygiene practices can contribute significantly to the spread of viruses. This module will focus on preventing viral contamination, addressing both individual practices and their broader implications within the food service industry.
4. Food Poisoning and Prevention
If you’re involved in food preparation, it’s essential to understand how food can become hazardous, recognise common food poisoning symptoms and preventive measures.
5. Staff Hygiene
In this module, we’ll explore the appropriate cleaning methods and the significance of personal hygiene. We’ll also cover topics like wearing protective clothing and following staff hygiene rules.
6. Cleaning and Disinfection
This module explores effective methods for cleaning and disinfecting food preparation and storage areas. The module also covers the significance of cleaning schedules and a systematic cleaning approach.
7. Pests and Pets
A pest infestation can pose a health hazard. In fact, certain pests can lead to the closure of a retail business. This module will examine common pests and ways to minimise the risk of infestations.
8. The Law and HACCP
Inspecting officers will expect to find current, accurate records of your food safety practices and assurance that potential hazards are well managed (food safety management). This module will guide you in meeting your legal obligations and inform you about the penalties for non-compliance.

Who is this course for?

  • Food market stalls
  • Farm shops
  • Supermarket with food handling areas
  • Butchers
  • Fishmongers
  • Bakeries
  • Wholesalers
  • Delicatessens
This online Food Hygiene and Safety for Retail course is designed for anyone who handles, prepares or serves food in a retail environment where food is not consumed straight away. We also offer specialised online Level 2 Food Hygiene and Safety courses that focus on different sectors.


This online Food Hygiene and Safety Course for Retail is assured by the Royal Society for the Prevention of Accidents (RoSPA) and accredited by The CPD Group.

Upon successful completion of this online course, you’ll be sent a personalised digital certificate as a PDF, enabling you to download and print it.

You can access a copy, reprint or download this certificate on our LMS (Learning Management System). This is your proof that you have been trained in food hygiene best practices and achieved compliance. The certificates include a verification number so anybody can authenticate the certificate’s legitimacy.

Our certifications include a renewal date but there is no legal requirement to renew your training and certificate within a specific timeframe. However, we do recommend that you arrange refresher training after 2 years as food hygiene and safety guidance does change. You should update your food hygiene and safety knowledge and skills regularly.

Certificate sample
RoSPA logo 2024/26
The CPD Group accredited logo for Level 2 Catering

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Frequently Asked Questions

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Do I need training to work with raw food in a food-handling retail food business?
Yes, it is a requirement that staff involved in food preparation or handling receive training if they handle, serve or prepare raw open food. You must also be able to provide evidence of this training during inspections. For many food handling retail businesses, the most convenient and cost-effective method of training is through online courses. Our course uses retail-specific examples to illustrate best practices, covering areas like hand hygiene, preparation cleaning and food management systems.
Will the training cover all the inspection requirements for food handling in a retail setting?
Yes, this online Level 2 Food Hygiene and Safety for Retail course will offer you appropriate training for safe food handling in a retail environment. Possessing a completion certificate should serve as sufficient evidence that you and your staff have the required knowledge to maintain hygiene standards in food retail. Nevertheless, it’s important to note that while suitable training is a key component of inspections, there may be other obligations you need to fulfil.

How it works

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Add the course(s) to the basket, check out and pay

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Work through the course modules at a time convenient for you

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Complete the final multiple-choice assessment

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Download your certificate on completion